GMAT verbal section review

For a first time GMAT taker with limited time to prepare, Emily provided helpful strategies to approach different types of verbal questions. I only registered for verbal section but the rating for Quant is compulsory so I put three stars for Q only but 5 for Verbal. However, Manhattan needs to improve the quality of their supporting equipment for their trainers. The volume of microphone was quite unstable at times and sometimes I needed to ask Emily to repeat. Emily has a good time management in lessons and is also patient in listening to student. Another thing I would like to mention is that, Manhattan needs to hire more staffs answering emails. It took a long time to get response to my emails because there are only two staffs answering all the emails; Tammy and Adriana. the adm. is understaffed.