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The Manhattan GMAT online classes were great in the fact that each class was recorded. I rarely have 3 hours at night to sit in front of a computer so I was able to watch the classes on my own time. Also, a HUGE advantage is that once you open up the recorded class on your computer, it will play all 3 hours even if you're not connected to the internet. I watched most of the classes on plane rides to/from clients.
I had studied and taken the GMAT once before the class so most of what the class taught I already learned. But, there is a lot of information presented in the classes and I like the way the study plan gives you a guide for your studies.
Also, I emailed J.R. Tomkinson once to ask him a question about the pre-test scores and he never got back to me, ever! I figured it would take him a few days to respond - afterall we are all busy- but he never got back to me, not even after the class ended. I was pretty disappointed about that considering the massive amount of money these classes cost.