Susan is the best!

Strengths:

Susan is responsive, thorough, nuanced and very supportive.

Would make the product better:

Nothing

Susan is the best - I had a complicated story that needed to be told with nuance, and she helped me craft a really compelling narrative for my admissions essays in just a few weeks. She helped me to strike the right "tone", something I was worried wouldn't even be possible. She was also incredibly emotionally supportive as I was dealing with some stressful circumstances in the background during my applications. She genuinely cares about her clients, and even after I got my acceptances, she was eager to help me think through the pros / cons of each program.