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I was a humanities major in college and took the GMAT years after any formal math education. I have never been stellar in quantitative subjects, but had a decent foundation in concepts. I credit my quantitative score almost entirely to the few months I used TTP. I used some books and other guides to supplement, but I believe the TTP program is what truly made the breakthrough difference from low 40s to high 40s/50 on practice tests.
The modules are easy to follow and are complemented perfectly by the equation guide. I used the equation guide as essentially a review sheet before taking practice tests and the real thing- something that I believe helped immensely. I was routinely hitting 47-50 scores on practice tests leading up to my official test. I bought into the program- I did all of the quizzes as recommended. At times it did seem like overkill and I just wanted to move on, but I trusted the process. Sticking with this advice definitely helped as many of the concepts and steps in problem identification became second nature to me.
In terms of customer service, any time I had any sort of question, Scott or a member of the TTP team responded almost immediately. Scott showed in interest in my path and followed up after the program to see how everything went.
I recommend this program to anyone studying the GMAT and needs that boost in the math section. I only wish that TTP would come out with a Verbal section as well. If they do, I will purchase the program again.