Very friendly, but not everything was as it should be

- Was the test center conveniently located?
Yes, it is a bit outside of Hamburg, which is a Plus because there is less traffic. There is also a huge parking garage close to the test center (since the test center has no parking spots)

- Was it easy to find?
Yes, the name of the test center is written on the wall outside.

- Were the staff polite and respectful?
Very polite and respectful, but the instructions were sometimes not so clear. For example: when I went for the bathroom after the 1st section, the proctor told me that he/she already set everything up and that I should just log in. When I did this, the next section started immediatly (which shortened my break from 8 to 3 minutes).

Also, they DON'T bring you new pencils if necessary. You need to get up, leave the room and ask for new pencils (which costs time).

- Were there proper facilities and restrooms?
Everything fine. Very small test center (only 4 seats). No technical issues.

- What was the noise level from external sources (street, lights, A/C, etc)?
The actual test room is next to a larger street with a construction site and due to COVID, the windows had to remain open during the test. But ear plugs helped to reduce the noice, so not a big deal.

- Would you retake the test here?
Yes, but I would adress my expectations at the beginning and ask some things more clearly (to avoid misunderstanding)