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After giving multiple attempts of GMAT and seeing no significant improvement in score, I turned to e-gmat's Verbal Online course as I was performing comparatively poorly in Verbal (V37/Q48). I reached out to e-gmat staff members for help navigating through the vast course material and in turn received prompt support from Dhananjay (DJ). DJ scheduled zoom sessions and walked me through ESR's of my last few attempts, identifying a pattern in the way I have been answering verbal questions and why I failed in my previous attempts. DJ drafted a week's worth of plan of attack which helped me identify my weaknesses via diagnostic tests. This intervention was very helpful as I assumed I was plateauing in GMAT because of multiple unknown issues.